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FAQ

Frequently Asked Questions

Shipping
Please allow for 2-3 business days to process your order before shipping. Most orders ship out same or next day.

SHIPPING TIMES:*
WITHIN THE US:
First Class: 3-5 business days
Priority: 2-3 business days
FedEx: 3 business days, guaranteed
Priority Express: 1-2 business days, guaranteed

TO CANADA
First Class: 1-2 weeks
Priority: 1 week

EVERYWHERE ELSE:
First Class: 2-3 weeks
Priority: 1 week

* Please note the shipping time for starred options above are estimated, not guaranteed, to be delivered within the specified time period. I do not refund regular or upgraded shipping costs for items that arrive later than that shipping time (unless I’ve specified it as guaranteed to your location).

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CUSTOMS/DUTIES: International buyers are responsible for any custom fees or duties for the package. Please investigate these fees before ordering.

Color Variation
Monitors display color differently. Please be aware that the printed materials you receive may be slightly different because of that. For custom announcements, please order a sample first if you want to see the exact color.

Returns
Ordered the wrong item? Send it back! As long as it is unused and in the same condition as I sent it out and shipped back within one week of receiving, I’ll refund your money for the item/s. You’ll have to pay the original shipping and to send it back to me, though. Custom orders are not returnable for obvious reasons. 


Unsatisfied with your item? Contact me! I want you to love what you ordered and to publish great feedback on my site, so please, let me work with you to make sure you are satisfied.