Terms and Conditions
Upon making a wholesale order, retailers agree to the terms and conditions below.
Opening order minimum: $150.00 • Reorder minimum: $100.00
For orders made directly on the website, orders will ship when paid in full. Wholesale orders do not qualify for free shipping - you must select a wholesale-shipping option when ordering from FINCHandHARE.com
For email or telephone orders, shipping charges will be added to your final invoice and charged on the day of shipment. Payment of initial order via Visa, Mastercard, Amex or Discover prior to shipping. Net 30 terms may be available to existing customers. Orders with balance due will not ship until account is current. Late payments have a fee of 10% per month.
For online reselling of FINCH and HARE products, they must be listed as a FINCH and HARE product. Reselling on Amazon, Ebay or Etsy is prohibited.
Individual greeting cards must be ordered in sets of 6 per SKU, other products in sets of 4 or 6 per SKU.
Orders ship within 2-4 business days via USPS Priority Mail, FedEx or UPS. If your store has specific shipping-arrangement requests, please let us know.
International buyers are responsible for receiving country’s import fees and VAT. Unclaimed or refused packages will not be refunded for shipping and billed for any costs incurred.
Returns and exchanges
All sales final. Refunds within one week of receipt of merchandise on damaged or defective goods only. Please take pictures of damages that occurred through shipment. Refunds returned via original form of payment.
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